1. Introduction
Shreeji Matrix ("we", "us", "our") operates the website at https://shreejimatrix.com. This Privacy Policy explains how we handle information when you visit our website, submit contact or enterprise inquiry forms, or interact with our administrative systems.
2. Information We Collect
We may collect the following categories of information when you voluntarily submit forms on our website: • Identity and business details: company name, registration number, PAN, authorized person, designation • Contact details: email address, phone number, WhatsApp number, business address • Project details: service required, project description, estimated users, budget range, expected start date • Technical metadata: IP address, browser user-agent, and timestamps associated with form submissions and security events
3. How We Use Your Information
We use collected information to: • Respond to enterprise inquiries and sales requests • Deliver email notifications to our team when forms are submitted • Manage leads in our internal CRM (Customer Relationship Management) system • Improve website security, detect abuse, and maintain audit logs • Operate backup and disaster-recovery procedures for business continuity
4. Data Storage — PostgreSQL
Enterprise inquiry submissions are stored in a PostgreSQL database table named inquiry_submissions. This database is the authoritative source of truth for lead records. Email delivery status, lead pipeline status, and timestamps are stored alongside each inquiry. Simple contact form submissions may be stored separately in a contact_submissions table. Security-related events may be recorded in security_audit_logs for administrative review.
5. Email Notifications
When you submit an enterprise inquiry, our systems attempt to send an email notification to our configured business inbox using SMTP (Gmail). Email delivery is attempted after the inquiry is saved to the database. If email delivery fails, your inquiry remains stored and is not lost.
6. Security Logging
We maintain security audit logs for events such as admin authentication attempts, honeypot detections, and other security-relevant activity. These logs may include IP address, country (when resolvable), user-agent, event type, and timestamp. Logs are used for fraud prevention, incident response, and administrative oversight.
7. Backups
We perform scheduled JSON backups of inquiry and email delivery data. Backups are used for disaster recovery and integrity verification. Backup files are stored on secured server infrastructure with retention limits. Restore operations are restricted to authenticated administrators.
8. Data Retention
Inquiry records are retained for as long as necessary to manage business relationships, comply with legal obligations, and operate our CRM. Backup files are retained according to our configured retention policy (default: 30 days) unless a longer period is required by law.
9. Cookies and Sessions
Our public website may set a CSRF protection cookie for form submissions. Administrative users receive a short-lived, httpOnly session cookie after login. We do not use third-party advertising cookies on this website.
10. Data Sharing
We do not sell your personal information. We may share data only with trusted infrastructure providers required to host our website and database (e.g., cloud hosting, email delivery), or when required by applicable law.
11. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of personal data we hold about you. To exercise these rights, contact us using the details below.
12. Contact
For privacy-related questions or data requests, contact:
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